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smexpresslogistics.com is owned by SM Express Logistics Private Limited. In using the smexpresslogistics.com service, you are deemed to have accepted the Terms and Conditions of the agreement listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms till the time you access this website. We reserve the right to change these terms & conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible.

The Service Provider may use the customer information to update and inform the customer through sms, whatsapp and/or email regarding the delivery status of the product and obtain feedback from the customer regarding the said service to improve customer experience with the service provider. The said information will be used for the purpose of updating the customer with the delivery status of the product and improving our service for the customer. Contact Us for more information.

All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to smexpresslogistics.com on or by this Website or otherwise disclosed, submitted or offered in connection with your use of this Website shall be and remain smexpresslogistics.com property. We will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. smexpresslogistics.com is and shall be under no obligation

(1) to maintain any Comments in confidence;

(2) to pay you any compensation for any Comments; or

(3) to respond to any Comments.

You agree that any information submitted by you to the Website will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no information submitted by you to the Website will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of 'spam'. smexpresslogistics.com does reserve the right (but not the obligation) to monitor and edit or remove any information submitted to the Website.

You grant smexpresslogistics.com the right to use and review the information that you submit in connection with any Services / Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any information you submit. You are and shall remain solely responsible for the content of any information you submit.